My Account | |
How do I create an account? | |
1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
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How do I edit my account information? | |
Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. | |
How much is my shipping? | |
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. | |
I forgot my password. | |
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. | |
How do I return a document? | |
Above all, we want you to be happy... If you decide that the documents that you received are not as we stated in our online catalogue, please contact us and we allow you to return them for a full refund. Refunds will be issued within 48 hours of our receiving the documents back, in good condition. |
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I received the wrong document. | |
It's rare, but it happens... If you feel that you have received the wrong document, please contact us and we address the issue within 24 hours. |
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What is your return policy? | |
that you received are not as we stated in our online catalogue, please contact us and we allow you to return them for a full refund. Refunds will be issued within 48 hours of our receiving the documents back, in good condition. |
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When will my order ship? | |
As a general rule. we ship within 24-48 hours on all orders. If there should be a situation with your order we will let you know immediately. |